Getting started
Getting started with VoltMate
Learn how the workspace is organised and where to begin with clients, work, inspections, business records and technical resources.
Read guideVoltMate Help Centre
Product guidance without the guesswork
Learn how VoltMate workflows fit together, what happens after an action, where professional responsibility remains with you and how to recover when something does not behave as expected.
Product help, not a substitute for competent electrical judgement
Help Centre articles explain VoltMate. For electrical reference material use the signed-in Knowledge Base and Safety Hub, and verify current official requirements, manufacturer instructions and site conditions before relying on technical information.
Browse by area
Product workflows stay separate from electrical reference content.
1 guide
Getting started
Set up your workspace, find core areas and understand how VoltMate stores and presents your work.
3 guides
Business workflows
Clients, jobs, quotes, invoices, payments, materials, equipment and reminders.
2 guides
Inspections & certificates
Inspection records, review, issuing, amendments, remedials and certificate verification.
3 guides
Sharing & collaboration
Client Portal, public verification, Community and safe sharing boundaries.
1 guide
AI & technical tools
Use VoltMate AI as assistance while keeping professional judgement and technical records under human control.
3 guides
Account, billing & data
Plans, notifications, data exports, offline behaviour and account-management safeguards.
All product guides
13 guides
Business workflows
Clients and jobs
Create account-scoped client and job records, connect work to the correct customer and move through the wider business workflow without duplicate entry.
Read guideBusiness workflows
Quotes, invoices and payments
Build commercial records, reuse saved content, convert an owned quote to an invoice and keep payment status with the correct account and client.
Read guideInspections & certificates
Inspections and the certificate lifecycle
Move from authoritative inspection data through review and issuing without bypassing professional judgement or immutable certificate history.
Read guideInspections & certificates
Remedial workflow
Carry inspection findings into a controlled remedial workflow while keeping the inspection record authoritative and the commercial/job workflow separate but linked.
Read guideSharing & collaboration
Client Portal
Share selected client-facing information through a revocable portal without exposing unrelated client records or using the portal token as a general account credential.
Read guideSharing & collaboration
Public certificate verification
Understand what VoltMate's public verifier confirms and the difference between snapshot integrity, lifecycle state and professional validity.
Read guideAI & technical tools
AI tools and professional review
Use VoltMate's AI Fault Finder, Assistant, Observation Writer, Photo Assistance and certificate wording tools without handing professional judgement to AI.
Read guideAccount, billing & data
Billing, subscriptions and complimentary access
Understand Free, Pro, recurring billing, Stripe Checkout, complimentary Pro and the difference between legacy no-charge access and a paid subscription.
Read guideBusiness workflows
Notifications and reminders
Manage operational notifications and understand reminder delivery, preferences and deduplication without assuming every alert is guaranteed.
Read guideAccount, billing & data
Data export, retention and account records
Use account exports and understand the difference between live records, immutable certificate history, account closure and rolling backups.
Read guideAccount, billing & data
Offline use and the installed app
Understand VoltMate's PWA/offline shell and why failed offline writes, AI requests and server actions are not silently queued for replay.
Read guideSharing & collaboration
Community posts, comments and reporting
Use VoltMate Community with public-profile awareness, ownership controls and reporting without posting private client or unsafe information.
Read guideNeed account-specific help?
Send the affected VoltMate area, what you were trying to do and the exact error shown. Do not include passwords, complete payment-card details or unnecessary client information.