Account, billing & data
Billing, subscriptions and complimentary access
Understand Free, Pro, recurring billing, Stripe Checkout, complimentary Pro and the difference between legacy no-charge access and a paid subscription.
Read guideVoltMate Help Centre
Product guidance without the guesswork
Learn how VoltMate workflows fit together, what happens after an action, where professional responsibility remains with you and how to recover when something does not behave as expected.
Product help, not a substitute for competent electrical judgement
Help Centre articles explain VoltMate. For electrical reference material use the signed-in Knowledge Base and Safety Hub, and verify current official requirements, manufacturer instructions and site conditions before relying on technical information.
Browse by area
Product workflows stay separate from electrical reference content.
1 guide
Getting started
Set up your workspace, find core areas and understand how VoltMate stores and presents your work.
3 guides
Business workflows
Clients, jobs, quotes, invoices, payments, materials, equipment and reminders.
2 guides
Inspections & certificates
Inspection records, review, issuing, amendments, remedials and certificate verification.
3 guides
Sharing & collaboration
Client Portal, public verification, Community and safe sharing boundaries.
1 guide
AI & technical tools
Use VoltMate AI as assistance while keeping professional judgement and technical records under human control.
3 guides
Account, billing & data
Plans, notifications, data exports, offline behaviour and account-management safeguards.
Account, billing & data
3 guides
Account, billing & data
Data export, retention and account records
Use account exports and understand the difference between live records, immutable certificate history, account closure and rolling backups.
Read guideAccount, billing & data
Offline use and the installed app
Understand VoltMate's PWA/offline shell and why failed offline writes, AI requests and server actions are not silently queued for replay.
Read guideNeed account-specific help?
Send the affected VoltMate area, what you were trying to do and the exact error shown. Do not include passwords, complete payment-card details or unnecessary client information.