Before you begin
- Be signed in and have the entitlement required for the AI feature.
- Remove unnecessary personal or confidential information before submitting a prompt or image.
What AI can do
VoltMate AI can assist with fault-finding ideas, explanations, observation wording, photo-based assistance and drafting text for certificate workflows. Inputs you deliberately submit can be sent to OpenAI to generate a response.
Use AI safely
- 1
Open the AI tool suited to the task.
- 2
Provide only the information needed for the question; avoid unnecessary personal data.
- 3
Review the response against actual site conditions, measurements, manufacturer instructions and current authoritative requirements.
- 4
Correct or reject anything that is wrong, uncertain or outside your competence.
- 5
Enter authoritative technical values, classifications and declarations yourself in the inspection/certificate workflow.
Hard professional boundary
AI is assistance only. It must not silently decide or alter authoritative test results, observation classifications, certificate declarations or professional judgement. A generated answer can be incomplete or wrong.
Common mistakes
- Copying AI wording into a record without checking whether it matches the actual defect/site condition.
- Using a photo response as a substitute for inspection and testing.
- Submitting client data that is unnecessary for the task.
Troubleshooting
If an AI request fails, do not treat an incomplete/error response as a saved technical result. Confirm your connection and entitlement, then retry only when appropriate. A provider failure should remain a visible failure rather than silently changing certificate data.