Before you begin
- Be signed in to manage the subscription attached to your VoltMate account.
Plans and no-charge access
Free access has no recurring charge. Complimentary Pro can be granted without a card and does not automatically turn into a paid plan when the complimentary period ends. Some migrated accounts can also show Legacy access; this remains no-charge unless the account deliberately starts a paid subscription.
Start a paid Pro subscription
- 1
Open Billing and review the plan, monthly/annual price and recurring-billing terms.
- 2
Accept the recurring billing acknowledgement when you are ready to buy.
- 3
Choose the monthly or annual Pro option.
- 4
Complete the hosted Stripe Checkout flow. VoltMate does not treat merely viewing Billing as consent to charge.
- 5
After confirmed payment, return to Billing and verify the displayed subscription state and interval.
Manage, cancel or change billing
When a billing customer exists, Manage billing opens the Stripe Billing Portal for supported subscription/payment-detail actions. Cancellation stops future renewal according to the subscription state; it is not the same as deleting business records.
Read the current Refunds & Cancellations policy before relying on a refund window or renewal rule.
Payment-data boundary
Common mistakes
- Starting Checkout repeatedly because the Billing page has not yet refreshed after a completed payment.
- Assuming complimentary or Legacy no-charge access will silently become a paid subscription without deliberately completing the paid checkout flow.
- Treating cancellation of future renewal as deletion of invoices, certificates or other business records.
Troubleshooting
If the displayed plan does not update after a completed payment, avoid purchasing repeatedly. Reopen Billing, then contact support with the account email and Stripe-visible transaction timing if the state still appears wrong. Do not send full card details.